Wednesday, December 14, 2011

Shipping!

After months of trickling Kickstarter rewards out to people who helped me survive my first show season, I finally had time to look at the fulfillment rate. This whole thing was one big lesson! I couldn't send rewards out faster or I'd run out of inventory that I needed to have successful shows. And, I never sat down and projected when people would get their rewards so it turns out I was sending them out too slowly. It was a classic catch-22, but this week I'm making it right.

I've slowed production to give me time for reward fulfillment and preparation for the next year of shows.

If you're one of the very few people who are still waiting for your reward, you will be receiving it in the next week at the latest. There are a couple folks who have not responded to the survey. I'm sending you a private email to be sure that you get what you want.

I'm grateful to everyone who helped out and sorry that it has taken me so long to get these packages mailed out.

4 comments:

Pickyknitter said...

Yay for good karma! I had to wait the better part of a year for a spinning wheel because the maker kept taking inventory to shows and then not shipping. It is really annoying.

Blossom Merz said...

Thanks for the feedback, Pickyknitter.

The big difference is that Kickstarter backers aren't customers who purchased an item from my store. They're people who helped fund an artist to get through the rocky beginning stages of a developing business. The expectations are a little different.

Yes, I wanted to get these shipped out sooner, but it was really pressure from me more than from the backers. I don't like being in debt to people, especially people who helped me in such a big way.

On the other hand, customers to my store can expect, and reasonably so, that their purchases will be shipped out within a day or two. I never list more items in the store than I actually have available to ship.

Be well!
Blossom

ASpinnerWeaver said...

I received mine last week. It is beautiful, soft and cozy. Thanks!

Anonymous said...

I got mine last week, too! It is pretty and useful as well (cell phone pouch). Thanks!